Many states have few or no regulations regarding roofers, which creates several “buyer beware” situations when it comes to roofing. You need to observe due diligence in choosing a roofing contractor who will do the job right the first time. If you are talking to a professional roofing contractor, they will be willing to answer all sorts of questions.
1: Are you local to me?
Whenever you’re planning to hire a roofer, make sure they are local to you, and have a physical location. Roofers often travel to places that experience extreme weather situations like hurricanes to look for work. If the roofing contractor you hire is not local and you experience problems with your roof after they have gone, they may not be available to fix any mistakes or issues which arise. Hiring a local roofer gives you peace of mind knowing there will always be someone to respond to any emergency situation.
2: How long have you been in business?
Companies who don’t provide high-quality service don’t often stay in business for long. If a roofing company is able to survive for several years, it can be proof they have a great track record of satisfied clients. Ask the contractor how long they’ve been in business to determine their reputation.
3: Who will be installing my roof?
Some roofing contractors will hire subcontractors to do your roofing work. Ask if the contractor uses in-house employees or subcontractors. Also, ask for verification they carry workman’s compensation insurance to protect their crew.
4: What training and experience does the crew have?
Hire a roofing contractor who has been trained by the manufacturer of your roofing material. Top shingle manufacturers usually pick six, eight, or ten of the best roofing contractors in any given region to undergo their certification process. The certifications allow a contractor to offer extended warranties on the materials from the manufacturer as well as on the workmanship.
5: What past customers can I talk to?
A reputable roofer should be willing to share contacts of their previous customers for reference purposes. Ask the references if the contractor started work as scheduled and completed their project on time. Unreliable contractors often promise timelines they won’t meet. Additionally, ask if the roofer respected their property and cleaned up their home after the completion of the project.
6: When would you be able to schedule my job and how long will my project take?
An established roofing contractor should provide definite timelines on when they will schedule your job and how long the project will take. Beware of contractors who delay projects by more than two weeks.
7: Do you have proper licensing and certification?
A good roofer should be properly licensed to operate in your area and carry insurance for their crew. Since building codes and requirements differ between states, it is important to work with a roofer who understands the code requirements for your area. Knowing whether your roofer is licensed and verifying if the license is up to date gives you legal recourse in the event anything goes wrong with the work.
8: Is a building permit required for my project and, if so, will you be pulling one?
In the city of Tulsa, two types of permits are required for major renovations of buildings and structures. Your roofer should be able to pull a building and zoning clearance permit on your behalf before commencing the roofing work.
9: What steps do you take for the safety of your workers?
A reputable roofing contractor should carry workman’s compensation insurance to protect their employees in case of accidents. Some contractors might choose to go without insurance and take their chances, but if any injury occurs on your property, there is a risk you could be held responsible for the medical expenses. Always make sure the roofing professional you’re hiring has workman’s compensation insurance.
10: What steps do you take to ensure the safety of my home and my family?
Ensure your roofer carries general liability insurance to cover any damage to your property as a result of the roofing work. This way, you won’t be held responsible for covering the damage the roofing crew causes on your house, roof, or property.
11: Do you provide a written estimate?
Always insist on getting a detailed estimate provided in writing. Before signing or agreeing to anything, be sure to have a detailed estimate for the work. A written estimate highlights the cost of tearing off the old roof, installing the new roof, and the materials, plus anything which may come up during the roofing process. Once the work is completed, there should be no surprise costs.
12: Do you offer a workmanship warranty?
Reputable roofing contractors will confidently stand behind their work by offering workmanship warranties. It’s proof they do quality work and are willing to come back and fix any defects at no extra cost over a specified period of time.
13: Will you remove and dispose of the old roof?
Some roofers install new shingles over the old existing ones to cut down on costs. Ask if your roofer will remove the old roof before installing a new one. If they are, they should collect all the debris, such as old shingles, nails, old plywood, drip edge, etc., and dispose of them appropriately.
By asking these questions, you should be able to hire an experienced roofing contractor who is qualified to assist with all your roofing needs. From simple repairs and maintenance to complete roof replacement, Perfection Roofing is your ultimate roofing partner in Tulsa. Contact us today to schedule a free roofing inspection!